Xiaocai(Shenzhen) Artificial Intelligence Technology Co., Ltd ("Company", "we", "us", or "our") operates the mobile application XiaoCai AI (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. By accessing or using the App, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use the App.
We collect only the information necessary to provide and improve the App's core functionality — Bluetooth provisioning for smart devices. The categories of information we collect include:
We do not integrate any third-party SDKs (Software Development Kits), analytics frameworks, or advertising services in the App. No external tracking tools, crash reporters, or data aggregation platforms are used. All data processing occurs either locally on your device or within our own secure systems.
We respect your privacy. We do not sell, trade, rent, or otherwise transfer your personal information to third parties. Your email address is stored in our secure database and is used exclusively for account management. Device identifiers and Bluetooth device information are used only to provide the App's core Bluetooth provisioning functionality. There are no scenarios where your personal data is shared with external entities for marketing, advertising, or any other purpose.
We implement reasonable administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. Account credentials are protected with internal password generation techniques that minimize risk. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your account information (email address) for as long as your account remains active. If you wish to delete your account and all associated data, you may do so through the App's "My" page or by contacting us directly. Upon deletion, we will permanently remove your email address and any corresponding data from our active systems and backups within a reasonable timeframe.
How to request deletion: Please email us at contact@xiaocai-ai.cn or use the account deletion feature inside the App. We will process your request within 30 days.
The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13 without verification of parental consent, we will delete that information promptly. If you believe we might have any information from a child under 13, please contact us.
Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These rights include:
To exercise any of these rights, please contact us at contact@xiaocai-ai.cn. We will respond to verifiable requests within the timeframe required by law (typically 45 days).
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the revised policy, and the "Last Updated" date will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the App after any changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below. We are committed to resolving any privacy-related issues promptly.
For general inquiries or privacy-related requests, please reach out via email. We will respond as soon as possible, usually within 5–10 business days.